Today we are going to tell you the simplest, easiest and newest way to obtain No Objection Certificate (NOC) from Pakistan Telecommunication Authority (PTA) for Mobile Phone and Tablets With Sim Functionality for Personal Use.
If you are one of those who want to buy mobile phones, tablets and smartwatches with sim functionality from Aliexpress or any other online store which does not operate in Pakistan than your parcel will be detained by Pakistan Customs. And in order to get your hands on the device you ordered, you need to provide an N.O.C. issued by P.T.A. to your nearest IMO office. A total of 5 devices per personal in a year are allowed under this category. The allowed devices are Mobile Phones, Smart Watches with SIM function and Tablet PC with SIM Functionality. Note that there is no charges for issuance of personal NOC by the PTA and it is issued absolutely FREE of cost.
Personal NOC is a certificate issued by the Pakistan Telecommunication Authority (PTA) as validation of IMEI imported within the territory of Pakistan by an individual personnel for their personal use and on a non-commercial basis only. The purpose for issuance of NOC by the PTA is to verify the IMEI number of mobile phone/tablet PC (with sim function) and ensure the IMEI is authentic and issued by GSM Association. This will ensure that no fake/duplicate and unverified devices are connected to Public Switching Networks in Pakistan.
After ordering, the seller will provide you with a tracking number. Visit http://www.ep.gov.pk or https://www.17track.net and track your parcel. If your tracking shows “send item to customs in destination country” or “held by customs” than your parcel is now in customs and they are checking it. If its a device that have SIM functionality then it will surely be detained by them.
After this status you’ll have to wait for 7 to 15 days. You’ll receive a “Detention Memo” from Pakistan Postal Services Corporation. In the memo you’ll be asked to provide them an NOC from PTA. You’ll also find IMEI number of your mobile phone in that detention memo. You’ll also see the copy of that detention down below.
After receiving this letter head-up to PTA’s newly build online portal for NOC for Custom Clearance of Telecom Equipment website. Here is the link to that portal http://mip.pta.gov.pk/noc. Create an account on that portal. Remember that this portal is a restricted PTA site and requires proper authentication. If you face any problems accessing the site please email at firstname.lastname@example.org. Provide the details listed in the registration form to create a new user account. Upon successful registration an automated email will be sent to the registered email ID for authentication. Validation of registration will intimate user to create a user password against the email ID. Now you may login to the PTA NOC portal for submission of the personal NOC request.
After login you’ll be welcomed with 6 declaration points stated as under and you need to hereby declare and affirm that:
- You are the only authorized person to file the application for NOC.
- All the documents and information provided will be best of your knowledge..
- The applicant company shall use the proposed allocation as authorized by PTA (if applicable).
- You shall abide by the Act, Rules, Regulations and other instructions issued by the Authority from time to time.
- All the statements mentioned above and information provided herein are correct.
- You are welcome to use this site and its application at your own risk. PTA will not take any responsibility for any losses damages, monitory or otherwise resulting from its usage.
In order to obtain an NOC you will be required to have following documentation available which will be submitted in soft copy format (PDF/JPEG/PNG) into the NOC portal page
- Custom Detention Memo with IMEI details reflected on the document
- Shipment documents e.g. Airway Bill Copy, GPO letter, Courier letter etc.
- 15 digit IMEI number for each device separated by comma.
On the left side of the portal you’ll see the menu you need to Go to > Apply NOC > Personal NOC. You’ll then need to fill in the form you’ll see down below. Fill all the necessary fields, make sure the information provided is correct.
After submitting the form you’ll receive the unique tracking ID against your application. The Application Tracking ID will be sent to your email address. After the submission of request. If device don’t have IMEI-Number then technical specs and literature may be provided as evidence of your statement for uninterrupted processing of case. You can see the status of your application by going to > Apply NOC > My Applications.
After your submission it will take about 5 – 10 working days for the issuance of No Objection Certificate. On successful evaluation of request, user will be intimated through email for disposal of the NOC. One copy will be dispatched to applicant’s mailing address and one copy will be dispatched to the concerned custom authority office. After you receive the NOC simply go to IMO office or where your item is abducted and provide them NOC. We suggest you to keep a photocopy of that NOC with you or scan the document for your record. After submitting the NOC you may be asked to pay some duty and taxes for your parcel and they’ll release your parcel Or they also can tell you to sign the taxation document which will tell you how much duty and tax you need to pay and then they ask you to go back. After this procedure the postman will deliver your parcel and collect that tax and duty charges form you. The duty and tax will be as low as $10 (1,000 PKR) or as high as $300 (30,000 PKR) on particular mobile phone. It depends on your luck. We encourage you to bargain with the custom authorities if you are not easy with the duty and tax and they’ll reduce it for you.
If you wish not to apply via online portal than you can also file for Personal NOC via email. You have to email all scanned documentation at email@example.com or you can also send them via courier/post to PTA HQ, F-5/1, Islamabad or even by hand delivery at PTA HQ reception in Islamabad. If the applicant is other than receiver of the shipment then he/she must provide authorization, for delivery of NOC. (Authority letter duly signed by the consignee is required).
There are several reasons for rejection of NOC by PTA.
- Provide documents are incomplete.
- IMEI provided in the request is invalid, fake, duplicate or do not match with detention memo.
- Imported device contains encryption/malware related feature that may degrade QOS when connected to a public switching network.
- A user requiring NOC has already exceed the allowed limit of 5 devices per year as per prevailing SOP procedure (Link for SOP).
We hope that this article will help you in obtaining NOC from PTA and provide you some help with the procedure of importing mobile phones from abroad for personal use. If you have any questions, experiences or feedback regarding the procedure of getting NOC from PTA and do share with us in the comment section down below.